I don't like doing that because I'm using an ink jet printer and the bar codes aren't as sharp. Otherwise, I will have to keep using 30 up 8 1/2 x 11 Avery labels. So I will follow their steps and if it still works incorrectly, I'll call them directly. However, although this is the most popular heat transfer label printer for Amazon sellers, that doesn't mean the company is up-to-date, which would be unfortunate. I did see posts in Oct that the Windows 10 drivers weren't available then but this is late June. The type of intermittent functionality and the fact that default label graphics code is usually automatically sent to the program so that you don't have to change borders (but all the labels print but cut off part of the bar code on the left) points to the drivers. It appears to be a driver problem and I suspect Dymo hasn't fully integrated the drivers for Windows 10 because the online installation doesn't make mention past Windows 8.1. I've just been so busy with a new exciting business that I haven't gotten around to that whole process but I will this week. That's the advice I had gotten from Dymo with detailed steps.
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